🖐 Friday night Seafood Buffet - Review of Coeur D'Alene Casino Resort Hotel, Worley, ID - Tripadvisor

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Or, when traveling without pets, check out our amenity rich Spa Tower. So disappointing!! This is a very inefficient restaurant that desperately needs to review their new set up. Was recommended by the couple we traveled with who had stayed here during the winter. The manager came along and told customers that there was hot and cold crab on right side so no need to wait in entree line. They would try to find one but it was doubtful one would be available as they are first come first serve. The golf course connected to the resort was well worth the drive, very challenging in absolutely great shape. Dear Jennifer Thank you for your review and recent visit to our very popular Seafood Buffet. Do the worst employees in food service who can't get a job at a good restaurant work there?? Thank you for your kind words, John. Indirect lighting, spectacular guest bathroom, VERY comfortable king bed, floor to ceiling windows, whisper quite heating and ac Room was not huge but very modern and well laid out, more than comfortable for two people. I have been staying at this resort since it opened and the regular hotel was above average but nothing spectacular. This is now not allowed according to cashier. Got into huge line for hot entrees. We search up to sites for the lowest prices. The wait times for buffet line are The wait times for buffet line are now ridiculous and this was through pm. Went down to the front desk to inquire about the cot and the same taller lady who checked us in was eating a salad the entire time she was helping me. There is one side for hot entrees, so the line was people the entire time we were there. More Show less. The box spring and mattresses in room are filthy, the seems or molding on the wall is coming apart,the beds are old and the walls are thin,and crappy bedding. We have messaged you for your contact info. Save your money, I called the the front desk and spoke to Patty ahead of the normal check in time of pm for an early check in at she was going to contact housekeeping, to try to accommodate because we were exhausted and traveling with our dog,the message was never relayed or she even tried to help, when we arrived I went to the front desk and I was told check in was not till from the same person, there was no attempt to try to accommodate the front desk including the manager Debbie were very rude, Patty told me if I was traveling with someone the one person could stay in the hot truck with the dog and one could go in the casino, or just leave the dog in the truck, no way was I or my husband was going take her advice, not to mention the big hunk of candy she was sucking on while speaking to me. After eating for 25 minutes and three trips to the buffet, no one came by to offer me anything to drink! Once we opened the cot up though it had a filthy, freshly stained sheet and blanket with holes all over it.

Friday night seafood buffet was a big disappointment. As 2 hours approached, we checked back. We wanted to get hot entrees, once we had dished crab, but line is was so long, that we did not go back for more. We proudly continue to make property wide improvements, this includes installing new mattresses and carpets in your room earlier this year.

At the same time, review how to keep tables full, rather than tables that are dirty and empty, causing longer wait times. The room we got because we were traveling with our dog was and is coeur dalene casino crab buffet one of the worst rooms I have ever stayed in,no fridge and no microwave for the price they charge, this is not luxury folks or clean place like they show in there ads,The front desk manger and the front desk employees need professional training, sloppy sloppy sloppy!

We were suppose to have a cot, was told at check-in one was already in the room no cot. She said she would have one brought up. Haha, after renovating the High Mountain Buffet, it's now the worst buffet in town. Upon request, we are happy to provide additional pillows, refrigerators and microwaves to any pet friendly room.

We take great pride in offering the very best customer service and experiences. There must have been 25 or more customers waiting. When we returned to the room after pm You guessed it, no toilet paper!

I finally went back down to the front desk and waited while they went and got it. No paging for customer by name. Told only 3 more ahead of us.

Told us they set off pager 3 times. Free coffee and soda located in several locations throughout read more casino and also the hotel lobby.

At check out the same taller lady who checked me in was working. He certainly doesn't look after table minimums casino sands customers. We look forward to hearing from you and to your return visit.

Great accommodations, Excellent Customer Service. HI Sheri, We appreciate your comments and feedback coeur dalene casino crab buffet apologize that the buffet fell short of your expectations.

Lowest prices for your stay. The back room seating in gone, and it seems like there a alot less tables than prior to this remodel.

Coeur dalene casino crab buffet Hotels. Coeur dalene casino crab buffet customers were even lined up from buffet clear to the aisle down middle of the restaurant, behind my table. Date of stay: July Trip type: Travelled with family. Planning coeur dalene casino crab buffet return trip this fall to play the golf course Circling Raven again.

Free Wifi.

Can you imagine no drinks offered because of an oblivious service staff and poor management! We had to then get back in line for hot entrees, once again. Click here to learn more or control your settings. Friday night Seafood Buffet. We left for an event and on the way out I stopped at the front desk to say that I called about it some time ago and could it please be brought up. Mediocre food, and poor service and management!! View Hotel. Check in was fast, the room was nice and the beds cozy. Pager did not go off. The remodel of the restaurant is very poor. Thank you again and we hope to see you again soon so that we may attempt to make up for your previous dining experience. The garbages had not been emptied, counters not wiped off, plus floor still had not been vacuumed and toilet paper had not been replaced! This was roughly around pm. We're glad to hear that your experience with us was a great one and we hope to host you again very soon! That was pretty gross! I called to the front desk requesting more toilet paper. We stood at buffet desk entire time. Two hours later still no cot - I called down to the front desk and was told the cots cannot be reserved so there had never been one guaranteed in the first place. We take our Customer Service and Guest Experience very seriously and would like it if you would reach out to us via Trip Advisor message with your contact information so that our Food and Beverage Manager may contact you for further feedback. What the hell does the restaurant manager get paid to do here?? She was incredibly nice, but this time was drinking from a water bottle the entire time she was helping me. See all reviews. Again, you are our valued customer and our Hotel Directors look forward to speaking to you in person. Breakfast included. In they opened the first of two tower buildings, we stayed for the first time in tower two in July and it is an amazing state of the art hotel experience. Like saving money? Report response as inappropriate Thank you. You are our valued customer and our management team is taking steps to decrease wait times at the Seafood Buffet. What's going on?? I'm in customer service - you should never be eating or drinking in front of patrons, especially when helping them! Guests 1 room , 2 adults , 0 children Guests 1 2. We gave up and had salad instead. The right side is only desserts, salad and soup and a scampi station. The beds and food is horrible, stay clear of this place, We wanted to take a hot tub,but after seeing very small children in the hot tub,that idea was out of the question, We asked for extra pillows, because my husband has had many surgeries on his back and we were only allowed two extra,and I tried for more,and it was a big fat No! We appreciate your input. As for the bathroom the shower door did not have a seal so water went all over the bathroom floor. The plates piled up on my table, and no bus server ever came by! My family five of us stayed here this past weekend in the newer addition. Log in to get trip updates and message other travellers. Show Prices. Thirty minutes later a cot arrived by a nice young gentlemen, who did also apologize for the confusion and delay.